{"id":30990,"date":"2026-04-24T18:23:49","date_gmt":"2026-04-24T16:23:49","guid":{"rendered":"https:\/\/tsecengineering.shop\/shipping\/"},"modified":"2026-05-13T13:08:48","modified_gmt":"2026-05-13T11:08:48","slug":"shipping","status":"publish","type":"page","link":"https:\/\/tsecengineering.shop\/en\/shipping\/","title":{"rendered":"Shipping"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30990\" class=\"elementor elementor-30990 elementor-30325\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-92f9800 e-flex e-con-boxed e-con e-parent\" data-id=\"92f9800\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8332e7e elementor-widget elementor-widget-wd_text_block\" data-id=\"8332e7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h4 class=\"p1\">1. Courier used<\/h4><p class=\"p1\">Shipments are made via express courier, primarily DHL, unless otherwise specified.<\/p><p> <\/p><h4 class=\"p1\">2. Preparation times<\/h4><p class=\"p1\">Orders are prepared and handed over to the courier as quickly as possible, subject to product availability and successful payment confirmation.<\/p><p class=\"p1\">Any products not immediately available will be managed according to the timelines communicated to the customer.<\/p><p> <\/p><h4 class=\"p1\">3. Delivery times<\/h4><p class=\"p1\">Delivery times may vary depending on the destination country, the courier used, and any customs procedures.<\/p><p class=\"p1\">Any delays due to the courier, customs, or circumstances beyond the direct control of Tsec Engineering s.r.l. are not attributable to the seller.<\/p><p> <\/p><h4 class=\"p1\">4. Shipping costs<\/h4><p class=\"p1\">Shipping costs are calculated during checkout based on the destination, weight, package dimensions, and available service.<\/p><p> <\/p><h4 class=\"p1\">5. International shipping<\/h4><p class=\"p1\">For shipments to non-EU countries, delivery is generally made under DAP (Delivered At Place) terms.<\/p><p class=\"p1\">The customer is responsible for any:<\/p><ul><li class=\"p1\">Customs duties<\/li><li class=\"p1\">Local VAT<\/li><li class=\"p1\">Import duties and charges<\/li><li class=\"p1\">Costs or procedures required by customs authorities<\/li><\/ul><p class=\"p1\">These costs are not included in the product price or the shipping fees paid on the site, unless otherwise indicated.<\/p><p> <\/p><h4 class=\"p1\">6. Delivery address<\/h4><p class=\"p1\">The customer is responsible for the accuracy of the delivery address entered during the ordering process.<\/p><p class=\"p1\">Any costs resulting from incorrect addresses, failed deliveries, storage, or redeliveries may be charged to the customer.<\/p><p> <\/p><h4 class=\"p1\">7. Inspection upon delivery<\/h4><p class=\"p1\">Upon delivery, the customer is invited to check the integrity of the packaging.<\/p><p class=\"p1\">In case of visible damage, it is recommended to accept the goods with reservation, report the damage to the courier, and document the situation with photographs.<\/p><p> <\/p><h4 class=\"p1\">8. Products damaged during transport<\/h4><p class=\"p1\">In the event of a product being damaged during transport, the customer must contact technical support as soon as possible, attaching photographs of the packaging and the product received.<\/p><p class=\"p1\">Tsec Engineering S.r.l. will evaluate the report and provide the necessary instructions for handling the case.<\/p><p> <\/p><h4 class=\"p1\">9. Shipment tracking<\/h4><p class=\"p1\">When available, the tracking code will be provided to the customer after the package has been handed over to the courier.<\/p><p> <\/p><h4 class=\"p1\">10. Digital products<\/h4><p class=\"p1\">Digital products, such as software, scripts, and licenses, do not involve physical shipping.<\/p><p class=\"p1\">Access, download, or activation is managed via the customer area, email, or licensing system, depending on the product purchased.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Courier used Shipments are made via express courier, primarily DHL, unless otherwise specified. 2. Preparation times Orders are prepared<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30990","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tsecengineering.shop\/en\/wp-json\/wp\/v2\/pages\/30990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tsecengineering.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tsecengineering.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tsecengineering.shop\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tsecengineering.shop\/en\/wp-json\/wp\/v2\/comments?post=30990"}],"version-history":[{"count":1,"href":"https:\/\/tsecengineering.shop\/en\/wp-json\/wp\/v2\/pages\/30990\/revisions"}],"predecessor-version":[{"id":30991,"href":"https:\/\/tsecengineering.shop\/en\/wp-json\/wp\/v2\/pages\/30990\/revisions\/30991"}],"wp:attachment":[{"href":"https:\/\/tsecengineering.shop\/en\/wp-json\/wp\/v2\/media?parent=30990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}